Account & identity.
Name, work email, role within the organization, and the tenant you belong to. Authentication is handled by our identity provider; we do not store your password.
Operational data.
Loads, trips, rate confirmations, bills of lading, proof of delivery, lumper and scale receipts, invoices, expenses, permits, inspections, and messages you create or upload. Documents you upload are processed by an automated extraction model to read structured fields (for example, the rate and lane on a rate confirmation).
Precise location during navigation (device GPS + HERE Positioning).
When you use in-app turn-by-turn navigation, FleetPath and the HERE Navigate SDK collect precise location so we can show your truck on the map, match you to the route, and provide guidance. That may include GPS coordinates and characteristics of nearby radio networks that the HERE Positioning service uses to improve accuracy. Collection for navigation runs while guidance is active (and, if you grant background location, may continue while a trip is active with the app backgrounded). You can refuse or revoke location permission in system settings; without it, map tiles and route previews may still work, but live vehicle positioning will not. HERE's own privacy policy applies to data they process: legal.here.com/privacy. FleetPath only enables HERE Positioning after you accept the in-app notice that describes this collection.
Telematics & ELD data, only with your connection.
FleetPath does not record hours of service and is not a registered ELD. We display telematics data only when your organization explicitly connects a third-party provider (such as Motive or Samsara) using your own provider credentials. See section 4 for detail.
Technical data.
Standard request metadata (IP address, timestamps, user agent) for security and audit logging, and error diagnostics with credentials stripped before storage.